Sales Administrator

Description

Sue Ross Recruitment are working on behalf of our client, a highly respected and well-established company specialising in the manufacture and supply of aluminium bifold doors and window frames, to recruit a successful Sales Administrator on a full-time, permanent basis.

As the first point of contact for all customers, the successful candidate will play a key role in supporting the sales and production process. You’ll handle enquiries, process quotes and orders, and ensure seamless communication between the customer and production team. This is a fully office-based role, working closely within a supportive team.

Key Responsibilities for the Sales Administrator role:

• Be the first point of contact for all customer enquiries via phone and email.
• Receive and process requests for quotes and direct orders, using bespoke industry software
• Generate and issue quotes and order confirmations for customer approval.
• Quote and take orders for aluminium window frames and bifold door systems.
• Prepare and print fabrication work sheets and cutting labels for the production team.
• Deliver outstanding customer service, resolving any issues with professionalism and efficiency.
• Collaborate with your team to ensure smooth day-to-day operations – support and training are always on hand.

Candidate Requirements for the Sales Administrator role:

• Previous experience in an administrative or sales support role preferred.
• Excellent attention to detail and strong organisational skills.
• Confident communicator with a positive, customer-focused attitude.
• Ability to learn new software quickly – experience with First Degree (or similar) is a plus
• A team player who thrives in a collaborative environment.

What’s on Offer for the Sales Administrator role:

• Be part of a friendly and supportive team of 5.
• Receive on-the-job training to build your expertise.
• Work in a dynamic industry with a growing company.
• Opportunities to develop your skills in a specialist manufacturing environment.

This is an outstanding organisation to work with and the successful candidate will enjoy being part of a dynamic and forward thinking team culture.

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.