Part Time Receptionist/Administrator

Description

Sue Ross Recruitment are working on behalf of our client, a highly respected private healthcare clinic, to recruit a Receptionist for a permanent, part-time position.

This is an exciting opportunity to join a professional and patient-focused team. The successful candidate will be the first point of contact for patients, ensuring a welcoming and efficient clinic environment while supporting clinicians and administrative operations.

Key Responsibilities for the Receptionist role:

• Maintain a clean and welcoming reception area for patients and visitors.
  • Organise patient check-ins and ensure smooth treatment transitions.
  • Collaborate with team members to ensure consistent service delivery.
  • Report maintenance issues promptly to ensure a safe environment.
  • Manage daily billing, including invoicing and liaising with insurance providers.
  • Handle and update patient data accurately and confidentially.
  • Oversee stock levels and report shortages as needed.
  • Manage appointments and scheduling efficiently.
  • Process email referrals following clinic protocols.
  • Adhere to confidentiality standards when handling patient and business information.
  • Follow Health & Safety policies, including infection control and risk reporting.
  • Support equality, diversity, and patients’ rights in all interactions.

Candidate Requirements for the Receptionist role:

• Strong IT skills, including email, Word, and Excel.
  • Experience in customer-facing roles, preferably in a healthcare or clinical setting.
  • Ability to work under pressure and prioritise tasks effectively.
  • Excellent verbal and written communication skills.
  • Proactive, detail-oriented, and organised.
  • Flexible, with a professional appearance and strong telephone etiquette.
  • Willingness to cover additional reception hours as needed and work at multiple clinic locations.

What’s on Offer for the Receptionist role:

• Collaborative and supportive team culture.
  • Opportunity to develop skills within a growing clinic.
  • Variety of tasks and responsibilities to support patient care and clinic operations.

This is an outstanding organisation to work for, and the successful candidate will enjoy being part of a dedicated, patient-focused, and forward-thinking team.

Hours of work will be 16 hours per week to include a Tuesday evening and alternate Saturday mornings.

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.