Key Accounts Manager

Description

Sue Ross Recruitment are working on behalf of our client, a highly respected national training provider, to recruit a Key Account Manager – Sales (Commercial Training) for a full-time, permanent position.

This is an exciting opportunity to join a growing, market-leading organisation that delivers a wide range of vocational, compliance, and funded training programmes across the UK. The successful candidate will manage key client relationships, drive business growth, and ensure exceptional customer service within the construction and commercial training sectors.

Key Responsibilities for the Key Accounts Manager role:

• Build and maintain strong relationships with key clients, acting as their primary point of contact.
  • Proactively promote the company’s range of commercial and funded training courses to new and existing clients.
  • Identify and develop new business opportunities through telesales and client engagement.
  • Understand client training needs and provide tailored solutions to support their business goals.
  • Upsell and cross-sell training services, qualifications, and accreditations.
  • Ensure compliance with relevant construction training standards (e.g. CSCS, CITB, NVQs).
  • Maintain accurate records on the internal CRM system and produce reports as required.
  • Collaborate with the wider business development team to expand the client base.
  • Stay informed on sector trends, legislation, and emerging requirements.

Candidate Requirements for the Key Accounts Manager role:

• Proven experience in sales or account management, ideally within the construction or training sector.
  • Excellent communication, negotiation, and relationship-building skills.
  • A proactive, self-motivated approach with strong organisational abilities.
  • Proficient in Microsoft Office and CRM/marketing databases.
  • Strong analytical and project management skills.
  • Ability to work under pressure while maintaining accuracy and professionalism.
  • A passion for providing exceptional customer service.
  • Experience in the further education sector and GCSE (or equivalent) in English and Maths would be advantageous.

What’s on Offer for the Key Accounts Manager role:

• A competitive salary with uncapped commission.
  • Holiday buy and sell scheme.
  • Employer pension contribution.
  • Health cash-back plan.
  • Ongoing professional development and career progression.
  • Annual volunteering day, referral programme, and free parking.

This is an outstanding organisation to work with and the successful candidate will enjoy being part of a dynamic and forward thinking team culture.

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.