VIP Client Services Executive

Description

Are you passionate about providing exceptional service and making a meaningful difference in people’s lives? We are seeking a warm, professional, and discreet individual with a background in high-end hospitality or events to join our clients team at a leading luxury rehabilitation facility.

About Us
Our client provides world-class, discreet care for individuals. They combine clinical excellence with a five-star hospitality experience, ensuring their clients feel safe, supported, and respected throughout their recovery journey.

The Role
As a VIP Client Services Executive, you will be the first point of contact for their clients, ensuring they receive an impeccable level of service throughout their stay. You’ll work closely with clinical and operations teams to deliver a personalised experience in a calm, confidential, and highly professional environment.

Key Responsibilities:

• Greet and support clients with warmth, professionalism, and discretion
• Coordinate daily schedules and assist clients with personal needs or requests
• Maintain a welcoming, clean, and luxurious environment
• Liaise with housekeeping, kitchen, and wellness teams to ensure seamless service
• Uphold confidentiality and sensitivity at all times

About You:

• Background in luxury hospitality, private healthcare, or high-end service environments
• Empathetic and calm under pressure
• Excellent interpersonal and communication skills
• Highly organised and detail-oriented
• Discreet, trustworthy, and respectful of client privacy
• Full UK licence and own car (you will be office based in the S11 area of Sheffield and will be expected to travel to sites based in the Peak District as and when required)

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.