Salary: Up to £24,000
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Sue Ross Recruitment are on the look out for a highly skilled IT Technician to work with their client, a leading business support firm with offices in the S20 area of Sheffield.
The role of the IT Helpdesk Technician is to offer end-to-end technical support to their internal users. As well as dealing with local issues, you will be supporting internal projects if necessary. The role will require support to end-users, using a variety of mediums including support over the phone, online, in-person, and occasional on-site support.
Help desk technicians need to have an excellent understanding of computer hardware and software. The role will require a methodical problem-solving approach with an aptitude for learning and quickly adapting new skills. Patience, resourcefulness, and a desire to help others are desirable virtues in this role.
Key Skills Required:
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