Debt Resolution Officer

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Location - Sheffield

Salary - £20,000

Ref - T3884

Debt Resolution Officer - T3884

Details

Sue Ross Recruitment are delighted to be working with a business based in south Sheffield who are recruiting for a full time temporary Debt Resolution Officer.  This is an ongoing temporary position, with the potential for a permanent role for the right candidate.

The business are looking for someone who has previous debt resolution experience, from receipt to disconnection or successful collection of the outstanding debt. You must be able to maintain excellent customer working relationships and demonstrate confident telephone skills.

 

 Other duties and responsibilities include;

 

•Obtaining rights of entry warrants through the court system
•Co-ordinating, reporting and liaising with field agents
•Recording information obtained by the customer
•Providing front line support to agents and customers
•Managing inbound and outbound calls
•Establishing facts
•Ensuring all customer outcomes are withing regulation and benefit the customer and the business

 

 

To be considered for this role you must be confident, articulate and well organised.  Experience of understanding vulnerable customers will be desirable.  This role requires a high volume of phone calls, this is not a call centre role.

 

  

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.

To register your interest in this position or add to basket, please click here.



Job Listings

Debt Resolution Officer

« Back to Category List

Location - Sheffield

Salary - £20,000

Ref - T3884

Debt Resolution Officer - T3884

Details

Sue Ross Recruitment are delighted to be working with a business based in south Sheffield who are recruiting for a full time temporary Debt Resolution Officer.  This is an ongoing temporary position, with the potential for a permanent role for the right candidate.

The business are looking for someone who has previous debt resolution experience, from receipt to disconnection or successful collection of the outstanding debt. You must be able to maintain excellent customer working relationships and demonstrate confident telephone skills.

 

 Other duties and responsibilities include;

 

•Obtaining rights of entry warrants through the court system
•Co-ordinating, reporting and liaising with field agents
•Recording information obtained by the customer
•Providing front line support to agents and customers
•Managing inbound and outbound calls
•Establishing facts
•Ensuring all customer outcomes are withing regulation and benefit the customer and the business

 

 

To be considered for this role you must be confident, articulate and well organised.  Experience of understanding vulnerable customers will be desirable.  This role requires a high volume of phone calls, this is not a call centre role.

 

  

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.

To register your interest in this position or add to basket, please click here.